# osTicket vs UVdesk Helpdesk

> Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.

| | osTicket | UVdesk Helpdesk |
|---|---|---|
| Score | 66/100 | 69/100 ✓ |
| Rank in category | #2 of 9 in Helpdesk | #2 of 14 in Customer Support |
| GitHub stars | 3 995 | 19 638 ✓ |
| Stars, last 30 days | +72 ✓ | +26 |
| Stable releases, 12 months | 4 ✓ | 0 |
| Latest release | v1.18.4 · 17 Jun 2026 | — |
| Setup | Moderate ✓ | Moderate |
| Official Docker image | No | No |
| License | GPL-2.0 | OSL-3.0 |
| Main language | PHP | CSS |

## Which one should you pick?

UVdesk Helpdesk scores 69/100 against 66/100 for osTicket, so it is the safer default.

osTicket ships more often: 4 stable releases in the past year, against 0 for UVdesk Helpdesk.

osTicket is growing faster right now (+72 stars in 30 days).

## Details

- [osTicket](https://selfhost.directory/project/osticket) (markdown: https://selfhost.directory/project/osticket.md)
- [UVdesk Helpdesk](https://selfhost.directory/project/uvdesk) (markdown: https://selfhost.directory/project/uvdesk.md)

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Source: https://selfhost.directory/compare/osticket-vs-uvdesk