# osTicket vs Umbraco CMS

> Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.

| | osTicket | Umbraco CMS |
|---|---|---|
| Score | 66/100 | 71/100 ✓ |
| Rank in category | #2 of 9 in Helpdesk | #7 of 42 in Content Management |
| GitHub stars | 3 998 | 5 278 ✓ |
| Stars, last 30 days | +75 ✓ | +21 |
| Stable releases, 12 months | 4 | 29 ✓ |
| Latest release | v1.18.4 · 17 Jun 2026 | release-18.3.0 · 29 Oct 2026 ✓ |
| Setup | Moderate ✓ | Advanced |
| Official Docker image | No | No |
| License | GPL-2.0 | MIT |
| Main language | PHP | C |

## Which one should you pick?

Umbraco CMS scores 71/100 against 66/100 for osTicket, so it is the safer default.

Umbraco CMS ships more often: 29 stable releases in the past year, against 4 for osTicket.

If you want the quickest setup, osTicket is easier to run; Umbraco CMS needs more configuration.

osTicket is growing faster right now (+75 stars in 30 days).

## Details

- [osTicket](https://selfhost.directory/project/osticket) (markdown: https://selfhost.directory/project/osticket.md)
- [Umbraco CMS](https://selfhost.directory/project/umbraco-cms) (markdown: https://selfhost.directory/project/umbraco-cms.md)

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Source: https://selfhost.directory/compare/osticket-vs-umbraco-cms