# osTicket vs Twenty

> Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.

| | osTicket | Twenty |
|---|---|---|
| Score | 66/100 | 84/100 ✓ |
| Rank in category | #2 of 9 in Helpdesk | #1 of 21 in CRM |
| GitHub stars | 3 998 | 60 053 ✓ |
| Stars, last 30 days | +75 | +2 595 ✓ |
| Stable releases, 12 months | 4 | 10 ✓ |
| Latest release | v1.18.4 · 17 Jun 2026 | twenty/v2.52.0 · 27 Oct 2026 ✓ |
| Setup | Moderate ✓ | Moderate |
| Official Docker image | No | Yes ✓ |
| License | GPL-2.0 | Other |
| Main language | PHP | Typescript |

## Which one should you pick?

Twenty scores 84/100 against 66/100 for osTicket, so it is the safer default.

Twenty ships more often: 10 stable releases in the past year, against 4 for osTicket.

Twenty is growing faster right now (+2 595 stars in 30 days).

## Details

- [osTicket](https://selfhost.directory/project/osticket) (markdown: https://selfhost.directory/project/osticket.md)
- [Twenty](https://selfhost.directory/project/twenty) (markdown: https://selfhost.directory/project/twenty.md)

## Related comparisons

- [ERPNext vs Twenty](https://selfhost.directory/compare/erpnext-vs-twenty)

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Source: https://selfhost.directory/compare/osticket-vs-twenty