# osTicket vs Syslog-ng

> Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.

| | osTicket | Syslog-ng |
|---|---|---|
| Score | 66/100 | 66/100 |
| Rank in category | #2 of 9 in Helpdesk | #3 of 8 in Logging |
| GitHub stars | 3 998 ✓ | 2 386 |
| Stars, last 30 days | +75 ✓ | +10 |
| Stable releases, 12 months | 4 ✓ | 2 |
| Latest release | v1.18.4 · 17 Jun 2026 ✓ | syslog-ng-4.12.0 · 16 Jun 2026 |
| Setup | Moderate | Moderate ✓ |
| Official Docker image | No | Yes ✓ |
| License | GPL-2.0 | Other |
| Main language | PHP | C |

## Which one should you pick?

osTicket and Syslog-ng score the same (66/100), so the choice comes down to the details below.

osTicket ships more often: 4 stable releases in the past year, against 2 for Syslog-ng.

osTicket is growing faster right now (+75 stars in 30 days).

## Details

- [osTicket](https://selfhost.directory/project/osticket) (markdown: https://selfhost.directory/project/osticket.md)
- [Syslog-ng](https://selfhost.directory/project/syslog-ng) (markdown: https://selfhost.directory/project/syslog-ng.md)

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Source: https://selfhost.directory/compare/osticket-vs-syslog-ng