# osTicket vs rsyslog

> Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.

| | osTicket | rsyslog |
|---|---|---|
| Score | 66/100 | 67/100 ✓ |
| Rank in category | #2 of 9 in Helpdesk | #2 of 8 in Logging |
| GitHub stars | 3 998 ✓ | 2 344 |
| Stars, last 30 days | +75 ✓ | +8 |
| Stable releases, 12 months | 4 | 4 |
| Latest release | v1.18.4 · 17 Jun 2026 | v8.2610.0 · 20 Oct 2026 ✓ |
| Setup | Moderate ✓ | Advanced |
| Official Docker image | No | Yes ✓ |
| License | GPL-2.0 | LGPL-3.0 |
| Main language | PHP | C |

## Which one should you pick?

rsyslog scores 67/100 against 66/100 for osTicket, so it is the safer default.

If you want the quickest setup, osTicket is easier to run; rsyslog needs more configuration.

osTicket is growing faster right now (+75 stars in 30 days).

## Details

- [osTicket](https://selfhost.directory/project/osticket) (markdown: https://selfhost.directory/project/osticket.md)
- [rsyslog](https://selfhost.directory/project/rsyslog) (markdown: https://selfhost.directory/project/rsyslog.md)

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Source: https://selfhost.directory/compare/osticket-vs-rsyslog