# osTicket vs Resume-Matcher

> Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.

| | osTicket | Resume-Matcher |
|---|---|---|
| Score | 66/100 | 81/100 ✓ |
| Rank in category | #2 of 9 in Helpdesk | #1 of 12 in Document Processing |
| GitHub stars | 3 998 | 28 927 ✓ |
| Stars, last 30 days | +75 | +413 ✓ |
| Stable releases, 12 months | 4 | 5 ✓ |
| Latest release | v1.18.4 · 17 Jun 2026 | v1.4.0 · 21 Oct 2026 ✓ |
| Setup | Moderate | Easy ✓ |
| Official Docker image | No | Yes ✓ |
| License | GPL-2.0 | Apache-2.0 |
| Main language | PHP | Python |

## Which one should you pick?

Resume-Matcher scores 81/100 against 66/100 for osTicket, so it is the safer default.

Resume-Matcher ships more often: 5 stable releases in the past year, against 4 for osTicket.

If you want the quickest setup, Resume-Matcher is easier to run; osTicket needs more configuration.

Resume-Matcher is growing faster right now (+413 stars in 30 days).

## Details

- [osTicket](https://selfhost.directory/project/osticket) (markdown: https://selfhost.directory/project/osticket.md)
- [Resume-Matcher](https://selfhost.directory/project/resume-matcher) (markdown: https://selfhost.directory/project/resume-matcher.md)

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Source: https://selfhost.directory/compare/osticket-vs-resume-matcher