# osTicket vs Redis

> Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.

| | osTicket | Redis |
|---|---|---|
| Score | 66/100 | 86/100 ✓ |
| Rank in category | #2 of 9 in Helpdesk | #1 of 38 in Databases |
| GitHub stars | 3 998 | 77 163 ✓ |
| Stars, last 30 days | +75 | +696 ✓ |
| Stable releases, 12 months | 4 | 36 ✓ |
| Latest release | v1.18.4 · 17 Jun 2026 | 8.10.3 · 26 Oct 2026 ✓ |
| Setup | Moderate | Moderate ✓ |
| Official Docker image | No | Yes ✓ |
| License | GPL-2.0 | Other |
| Main language | PHP | C |

## Which one should you pick?

Redis scores 86/100 against 66/100 for osTicket, so it is the safer default.

Redis ships more often: 36 stable releases in the past year, against 4 for osTicket.

Redis is growing faster right now (+696 stars in 30 days).

## Details

- [osTicket](https://selfhost.directory/project/osticket) (markdown: https://selfhost.directory/project/osticket.md)
- [Redis](https://selfhost.directory/project/redis) (markdown: https://selfhost.directory/project/redis.md)

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Source: https://selfhost.directory/compare/osticket-vs-redis