# osTicket vs PrestaShop

> Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.

| | osTicket | PrestaShop |
|---|---|---|
| Score | 66/100 | 75/100 ✓ |
| Rank in category | #2 of 9 in Helpdesk | #2 of 27 in E-commerce |
| GitHub stars | 3 995 | 9 239 ✓ |
| Stars, last 30 days | +72 ✓ | +22 |
| Stable releases, 12 months | 4 | 11 ✓ |
| Latest release | v1.18.4 · 17 Jun 2026 | 9.2.0 · 30 Sept 2026 ✓ |
| Setup | Moderate ✓ | Moderate |
| Official Docker image | No | Yes ✓ |
| License | GPL-2.0 | Other |
| Main language | PHP | PHP |

## Which one should you pick?

PrestaShop scores 75/100 against 66/100 for osTicket, so it is the safer default.

PrestaShop ships more often: 11 stable releases in the past year, against 4 for osTicket.

osTicket is growing faster right now (+72 stars in 30 days).

## Details

- [osTicket](https://selfhost.directory/project/osticket) (markdown: https://selfhost.directory/project/osticket.md)
- [PrestaShop](https://selfhost.directory/project/prestashop) (markdown: https://selfhost.directory/project/prestashop.md)

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Source: https://selfhost.directory/compare/osticket-vs-prestashop