# osTicket vs Pi-hole

> Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.

| | osTicket | Pi-hole |
|---|---|---|
| Score | 66/100 | 87/100 ✓ |
| Rank in category | #2 of 9 in Helpdesk | #1 of 41 in DNS |
| GitHub stars | 3 997 | 61 548 ✓ |
| Stars, last 30 days | +74 | +486 ✓ |
| Stable releases, 12 months | 4 | 6 ✓ |
| Latest release | v1.18.4 · 17 Jun 2026 | v6.5 · 17 Oct 2026 ✓ |
| Setup | Moderate | Moderate ✓ |
| Official Docker image | No | Yes ✓ |
| License | GPL-2.0 | Other |
| Main language | PHP | Shell |

## Which one should you pick?

Pi-hole scores 87/100 against 66/100 for osTicket, so it is the safer default.

Pi-hole ships more often: 6 stable releases in the past year, against 4 for osTicket.

Pi-hole is growing faster right now (+486 stars in 30 days).

## Details

- [osTicket](https://selfhost.directory/project/osticket) (markdown: https://selfhost.directory/project/osticket.md)
- [Pi-hole](https://selfhost.directory/project/pi-hole) (markdown: https://selfhost.directory/project/pi-hole.md)

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Source: https://selfhost.directory/compare/osticket-vs-pi-hole