# osTicket vs PhotoPrism

> Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.

| | osTicket | PhotoPrism |
|---|---|---|
| Score | 66/100 | 76/100 ✓ |
| Rank in category | #2 of 9 in Helpdesk | #4 of 142 in Media Management |
| GitHub stars | 3 998 | 40 369 ✓ |
| Stars, last 30 days | +75 | +134 ✓ |
| Stable releases, 12 months | 4 | 7 ✓ |
| Latest release | v1.18.4 · 17 Jun 2026 | 261007-65faaae5d · 7 Oct 2026 ✓ |
| Setup | Moderate ✓ | Moderate |
| Official Docker image | No | No |
| License | GPL-2.0 | Other |
| Main language | PHP | Go |

## Which one should you pick?

PhotoPrism scores 76/100 against 66/100 for osTicket, so it is the safer default.

PhotoPrism ships more often: 7 stable releases in the past year, against 4 for osTicket.

## Details

- [osTicket](https://selfhost.directory/project/osticket) (markdown: https://selfhost.directory/project/osticket.md)
- [PhotoPrism](https://selfhost.directory/project/photoprism) (markdown: https://selfhost.directory/project/photoprism.md)

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Source: https://selfhost.directory/compare/osticket-vs-photoprism