# OpenList vs Zammad

> Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.

| | OpenList | Zammad |
|---|---|---|
| Score | 80/100 ✓ | 70/100 |
| Rank in category | #2 of 34 in File Management | #1 of 9 in Helpdesk |
| GitHub stars | 25 334 ✓ | 6 050 |
| Stars, last 30 days | +565 ✓ | +98 |
| Stable releases, 12 months | 15 ✓ | 0 |
| Latest release | v4.2.9 · 25 Oct 2026 | — |
| Setup | Easy ✓ | Advanced |
| Official Docker image | Yes | Yes |
| License | AGPL-3.0 | AGPL-3.0 |
| Main language | Go | Ruby |

## Which one should you pick?

OpenList scores 80/100 against 70/100 for Zammad, so it is the safer default.

OpenList ships more often: 15 stable releases in the past year, against 0 for Zammad.

If you want the quickest setup, OpenList is easier to run; Zammad needs more configuration.

OpenList is growing faster right now (+565 stars in 30 days).

## Details

- [OpenList](https://selfhost.directory/project/openlist) (markdown: https://selfhost.directory/project/openlist.md)
- [Zammad](https://selfhost.directory/project/zammad) (markdown: https://selfhost.directory/project/zammad.md)

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Source: https://selfhost.directory/compare/openlist-vs-zammad