# OmniRoute vs Zammad

> Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.

| | OmniRoute | Zammad |
|---|---|---|
| Score | 88/100 ✓ | 70/100 |
| Rank in category | #4 of 124 in AI | #1 of 9 in Helpdesk |
| GitHub stars | 82 382 ✓ | 6 053 |
| Stars, last 30 days | +3 366 ✓ | +101 |
| Stable releases, 12 months | 10 ✓ | 0 |
| Latest release | radar-export-latest · 20 Oct 2026 | — |
| Setup | Easy ✓ | Advanced |
| Official Docker image | Yes | Yes |
| License | MIT | AGPL-3.0 |
| Main language | Typescript | Ruby |

## Which one should you pick?

OmniRoute scores 88/100 against 70/100 for Zammad, so it is the safer default.

OmniRoute ships more often: 10 stable releases in the past year, against 0 for Zammad.

If you want the quickest setup, OmniRoute is easier to run; Zammad needs more configuration.

OmniRoute is growing faster right now (+3 366 stars in 30 days).

## Details

- [OmniRoute](https://selfhost.directory/project/omniroute) (markdown: https://selfhost.directory/project/omniroute.md)
- [Zammad](https://selfhost.directory/project/zammad) (markdown: https://selfhost.directory/project/zammad.md)

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Source: https://selfhost.directory/compare/omniroute-vs-zammad