# Observal vs UVdesk Helpdesk

> Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.

| | Observal | UVdesk Helpdesk |
|---|---|---|
| Score | 65/100 | 69/100 ✓ |
| Rank in category | #40 of 209 in AI Agents | #2 of 14 in Customer Support |
| GitHub stars | 4 534 | 19 638 ✓ |
| Stars, last 30 days | +1 160 ✓ | +26 |
| Stable releases, 12 months | 34 ✓ | 0 |
| Latest release | v1.16.0 · 29 Oct 2026 | — |
| Setup | Moderate | Moderate |
| Official Docker image | Yes ✓ | No |
| License | Apache-2.0 | OSL-3.0 |
| Main language | Python | CSS |

## Which one should you pick?

UVdesk Helpdesk scores 69/100 against 65/100 for Observal, so it is the safer default.

Observal ships more often: 34 stable releases in the past year, against 0 for UVdesk Helpdesk.

Observal is growing faster right now (+1 160 stars in 30 days).

## Details

- [Observal](https://selfhost.directory/project/observal) (markdown: https://selfhost.directory/project/observal.md)
- [UVdesk Helpdesk](https://selfhost.directory/project/uvdesk) (markdown: https://selfhost.directory/project/uvdesk.md)

---
Source: https://selfhost.directory/compare/observal-vs-uvdesk