# nps vs Request Tracker

> Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.

| | nps | Request Tracker |
|---|---|---|
| Score | 74/100 ✓ | 65/100 |
| Rank in category | #2 of 31 in Networking | #3 of 9 in Helpdesk |
| GitHub stars | 34 264 ✓ | 1 164 |
| Stars, last 30 days | +29 ✓ | +5 |
| Stable releases, 12 months | 0 | 2 ✓ |
| Latest release | — | rt-5.0.10 · 1 Jun 2026 |
| Setup | Moderate ✓ | Advanced |
| Official Docker image | No | No |
| License | GPL-3.0 | GPL-2.0 |
| Main language | Go | Perl |

## Which one should you pick?

nps scores 74/100 against 65/100 for Request Tracker, so it is the safer default.

Request Tracker ships more often: 2 stable releases in the past year, against 0 for nps.

If you want the quickest setup, nps is easier to run; Request Tracker needs more configuration.

nps is growing faster right now (+29 stars in 30 days).

## Details

- [nps](https://selfhost.directory/project/nps) (markdown: https://selfhost.directory/project/nps.md)
- [Request Tracker](https://selfhost.directory/project/request-tracker) (markdown: https://selfhost.directory/project/request-tracker.md)

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Source: https://selfhost.directory/compare/nps-vs-request-tracker