# nps vs osTicket

> Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.

| | nps | osTicket |
|---|---|---|
| Score | 74/100 ✓ | 66/100 |
| Rank in category | #2 of 31 in Networking | #2 of 9 in Helpdesk |
| GitHub stars | 34 263 ✓ | 3 998 |
| Stars, last 30 days | +28 | +75 ✓ |
| Stable releases, 12 months | 0 | 4 ✓ |
| Latest release | — | v1.18.4 · 17 Jun 2026 |
| Setup | Moderate | Moderate ✓ |
| Official Docker image | No | No |
| License | GPL-3.0 | GPL-2.0 |
| Main language | Go | PHP |

## Which one should you pick?

nps scores 74/100 against 66/100 for osTicket, so it is the safer default.

osTicket ships more often: 4 stable releases in the past year, against 0 for nps.

osTicket is growing faster right now (+75 stars in 30 days).

## Details

- [nps](https://selfhost.directory/project/nps) (markdown: https://selfhost.directory/project/nps.md)
- [osTicket](https://selfhost.directory/project/osticket) (markdown: https://selfhost.directory/project/osticket.md)

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Source: https://selfhost.directory/compare/nps-vs-osticket