# netbox vs osTicket

> Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.

| | netbox | osTicket |
|---|---|---|
| Score | 79/100 ✓ | 66/100 |
| Rank in category | #2 of 34 in Network Management | #2 of 9 in Helpdesk |
| GitHub stars | 21 784 ✓ | 3 997 |
| Stars, last 30 days | +187 ✓ | +74 |
| Stable releases, 12 months | 20 ✓ | 4 |
| Latest release | v4.7.4 · 27 Oct 2026 ✓ | v1.18.4 · 17 Jun 2026 |
| Setup | Advanced | Moderate ✓ |
| Official Docker image | Yes ✓ | No |
| License | Apache-2.0 | GPL-2.0 |
| Main language | Python | PHP |

## Which one should you pick?

netbox scores 79/100 against 66/100 for osTicket, so it is the safer default.

netbox ships more often: 20 stable releases in the past year, against 4 for osTicket.

If you want the quickest setup, osTicket is easier to run; netbox needs more configuration.

netbox is growing faster right now (+187 stars in 30 days).

## Details

- [netbox](https://selfhost.directory/project/netbox) (markdown: https://selfhost.directory/project/netbox.md)
- [osTicket](https://selfhost.directory/project/osticket) (markdown: https://selfhost.directory/project/osticket.md)

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Source: https://selfhost.directory/compare/netbox-vs-osticket