# Libredesk vs Request Tracker

> Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.

| | Libredesk | Request Tracker |
|---|---|---|
| Score | 66/100 ✓ | 65/100 |
| Rank in category | #4 of 14 in Customer Support | #3 of 9 in Helpdesk |
| GitHub stars | 3 094 ✓ | 1 163 |
| Stars, last 30 days | +132 ✓ | +4 |
| Stable releases, 12 months | 19 ✓ | 2 |
| Latest release | v2.9.1 · 28 Oct 2026 ✓ | rt-5.0.10 · 1 Jun 2026 |
| Setup | Easy ✓ | Advanced |
| Official Docker image | Yes ✓ | No |
| License | AGPL-3.0 | GPL-2.0 |
| Main language | Go | Perl |

## Which one should you pick?

Libredesk scores 66/100 against 65/100 for Request Tracker, so it is the safer default.

Libredesk ships more often: 19 stable releases in the past year, against 2 for Request Tracker.

If you want the quickest setup, Libredesk is easier to run; Request Tracker needs more configuration.

Libredesk is growing faster right now (+132 stars in 30 days).

## Details

- [Libredesk](https://selfhost.directory/project/libredesk) (markdown: https://selfhost.directory/project/libredesk.md)
- [Request Tracker](https://selfhost.directory/project/request-tracker) (markdown: https://selfhost.directory/project/request-tracker.md)

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Source: https://selfhost.directory/compare/libredesk-vs-request-tracker