# Kanidm vs osTicket

> Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.

| | Kanidm | osTicket |
|---|---|---|
| Score | 67/100 ✓ | 66/100 |
| Rank in category | #3 of 3 in IAM | #2 of 9 in Helpdesk |
| GitHub stars | 5 512 ✓ | 3 997 |
| Stars, last 30 days | +106 ✓ | +74 |
| Stable releases, 12 months | 14 ✓ | 4 |
| Latest release | v1.11.2 · 11 Sept 2026 ✓ | v1.18.4 · 17 Jun 2026 |
| Setup | Advanced | Moderate ✓ |
| Official Docker image | Yes ✓ | No |
| License | MPL-2.0 | GPL-2.0 |
| Main language | Rust | PHP |

## Which one should you pick?

Kanidm scores 67/100 against 66/100 for osTicket, so it is the safer default.

Kanidm ships more often: 14 stable releases in the past year, against 4 for osTicket.

If you want the quickest setup, osTicket is easier to run; Kanidm needs more configuration.

## Details

- [Kanidm](https://selfhost.directory/project/kanidm) (markdown: https://selfhost.directory/project/kanidm.md)
- [osTicket](https://selfhost.directory/project/osticket) (markdown: https://selfhost.directory/project/osticket.md)

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Source: https://selfhost.directory/compare/kanidm-vs-osticket