# jumpserver vs osTicket

> Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.

| | jumpserver | osTicket |
|---|---|---|
| Score | 77/100 ✓ | 66/100 |
| Rank in category | #1 of 19 in Identity & Auth | #2 of 9 in Helpdesk |
| GitHub stars | 31 854 ✓ | 3 996 |
| Stars, last 30 days | +253 ✓ | +73 |
| Stable releases, 12 months | 14 ✓ | 4 |
| Latest release | v3.10.24 · 27 Oct 2026 ✓ | v1.18.4 · 17 Jun 2026 |
| Setup | Moderate | Moderate ✓ |
| Official Docker image | Yes ✓ | No |
| License | GPL-3.0 | GPL-2.0 |
| Main language | Python | PHP |

## Which one should you pick?

jumpserver scores 77/100 against 66/100 for osTicket, so it is the safer default.

jumpserver ships more often: 14 stable releases in the past year, against 4 for osTicket.

jumpserver is growing faster right now (+253 stars in 30 days).

## Details

- [jumpserver](https://selfhost.directory/project/jumpserver) (markdown: https://selfhost.directory/project/jumpserver.md)
- [osTicket](https://selfhost.directory/project/osticket) (markdown: https://selfhost.directory/project/osticket.md)

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Source: https://selfhost.directory/compare/jumpserver-vs-osticket