# jenkins vs osTicket

> Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.

| | jenkins | osTicket |
|---|---|---|
| Score | 82/100 ✓ | 66/100 |
| Rank in category | #1 of 28 in CI/CD | #2 of 9 in Helpdesk |
| GitHub stars | 26 703 ✓ | 3 998 |
| Stars, last 30 days | +117 ✓ | +75 |
| Stable releases, 12 months | 32 ✓ | 4 |
| Latest release | jenkins-2.580.2 · 28 Oct 2026 ✓ | v1.18.4 · 17 Jun 2026 |
| Setup | Moderate ✓ | Moderate |
| Official Docker image | Yes ✓ | No |
| License | MIT | GPL-2.0 |
| Main language | Java | PHP |

## Which one should you pick?

jenkins scores 82/100 against 66/100 for osTicket, so it is the safer default.

jenkins ships more often: 32 stable releases in the past year, against 4 for osTicket.

## Details

- [jenkins](https://selfhost.directory/project/jenkins) (markdown: https://selfhost.directory/project/jenkins.md)
- [osTicket](https://selfhost.directory/project/osticket) (markdown: https://selfhost.directory/project/osticket.md)

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Source: https://selfhost.directory/compare/jenkins-vs-osticket