# hanko vs osTicket

> Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.

| | hanko | osTicket |
|---|---|---|
| Score | 68/100 ✓ | 66/100 |
| Rank in category | #7 of 40 in Authentication | #2 of 9 in Helpdesk |
| GitHub stars | 9 052 ✓ | 3 997 |
| Stars, last 30 days | +17 | +74 ✓ |
| Stable releases, 12 months | 2 | 4 ✓ |
| Latest release | backend/v3.1.0 · 1 Oct 2026 ✓ | v1.18.4 · 17 Jun 2026 |
| Setup | Moderate | Moderate ✓ |
| Official Docker image | Yes ✓ | No |
| License | AGPL-3.0 | GPL-2.0 |
| Main language | Go | PHP |

## Which one should you pick?

hanko scores 68/100 against 66/100 for osTicket, so it is the safer default.

osTicket ships more often: 4 stable releases in the past year, against 2 for hanko.

osTicket is growing faster right now (+74 stars in 30 days).

## Details

- [hanko](https://selfhost.directory/project/hanko) (markdown: https://selfhost.directory/project/hanko.md)
- [osTicket](https://selfhost.directory/project/osticket) (markdown: https://selfhost.directory/project/osticket.md)

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Source: https://selfhost.directory/compare/hanko-vs-osticket