hadoopvsosTicket
Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.
| hadoop | osTicket | |
|---|---|---|
| Score | 76/100 | 66/100 |
| Rank in category | #1 of 1 in Distributed Systems | #2 of 9 in Helpdesk |
| GitHub stars | 15 703 | 3 998 |
| Stars, last 30 days | +34 | +75 |
| Stable releases, 12 months | 0 | 4 |
| Latest release | — | v1.18.4 · 17 Jun 2026 |
| Setup | Advanced | Moderate |
| Official Docker image | No | No |
| License | Apache-2.0 | GPL-2.0 |
| Main language | Java | PHP |
Which one should you pick?
hadoop scores 76/100 against 66/100 for osTicket, so it is the safer default.
osTicket ships more often: 4 stable releases in the past year, against 0 for hadoop.
If you want the quickest setup, osTicket is easier to run; hadoop needs more configuration.
osTicket is growing faster right now (+75 stars in 30 days).
hadoop details →osTicket details →