# GLPI vs osTicket

> Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.

| | GLPI | osTicket |
|---|---|---|
| Score | 71/100 ✓ | 66/100 |
| Rank in category | #1 of 3 in IT Management | #2 of 9 in Helpdesk |
| GitHub stars | 6 526 ✓ | 3 995 |
| Stars, last 30 days | +142 ✓ | +72 |
| Stable releases, 12 months | 20 ✓ | 4 |
| Latest release | 12.0.1 · 28 Oct 2026 ✓ | v1.18.4 · 17 Jun 2026 |
| Setup | Advanced | Moderate ✓ |
| Official Docker image | No | No |
| License | GPL-3.0 | GPL-2.0 |
| Main language | PHP | PHP |

## Which one should you pick?

GLPI scores 71/100 against 66/100 for osTicket, so it is the safer default.

GLPI ships more often: 20 stable releases in the past year, against 4 for osTicket.

If you want the quickest setup, osTicket is easier to run; GLPI needs more configuration.

## Details

- [GLPI](https://selfhost.directory/project/glpi) (markdown: https://selfhost.directory/project/glpi.md)
- [osTicket](https://selfhost.directory/project/osticket) (markdown: https://selfhost.directory/project/osticket.md)

---
Source: https://selfhost.directory/compare/glpi-vs-osticket