# Gitness vs osTicket

> Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.

| | Gitness | osTicket |
|---|---|---|
| Score | 80/100 ✓ | 66/100 |
| Rank in category | #2 of 14 in Code Hosting | #2 of 9 in Helpdesk |
| GitHub stars | 38 761 ✓ | 3 998 |
| Stars, last 30 days | +327 ✓ | +75 |
| Stable releases, 12 months | 6 ✓ | 4 |
| Latest release | v2.28.2 · 20 Apr 2026 | v1.18.4 · 17 Jun 2026 ✓ |
| Setup | Easy ✓ | Moderate |
| Official Docker image | Yes ✓ | No |
| License | Apache-2.0 | GPL-2.0 |
| Main language | Go | PHP |

## Which one should you pick?

Gitness scores 80/100 against 66/100 for osTicket, so it is the safer default.

Gitness ships more often: 6 stable releases in the past year, against 4 for osTicket.

If you want the quickest setup, Gitness is easier to run; osTicket needs more configuration.

Gitness is growing faster right now (+327 stars in 30 days).

## Details

- [Gitness](https://selfhost.directory/project/gitness) (markdown: https://selfhost.directory/project/gitness.md)
- [osTicket](https://selfhost.directory/project/osticket) (markdown: https://selfhost.directory/project/osticket.md)

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Source: https://selfhost.directory/compare/gitness-vs-osticket