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FreeScoutvsLibredesk

Two self-hosted Zendesk alternatives, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.

FreeScoutLibredesk
Score65/10066/100
Rank in category#3 of 9 in Helpdesk#4 of 14 in Customer Support
GitHub stars4 6203 092
Stars, last 30 days+65+133
Stable releases, 12 months3319
Latest release1.8.248 · 17 Oct 2026v2.9.1 · 28 Oct 2026
SetupModerateEasy
Official Docker imageYesYes
LicenseAGPL-3.0AGPL-3.0
Main languagePHPGo

Which one should you pick?

Libredesk scores 66/100 against 65/100 for FreeScout, so it is the safer default.

FreeScout ships more often: 33 stable releases in the past year, against 19 for Libredesk.

If you want the quickest setup, Libredesk is easier to run; FreeScout needs more configuration.

Libredesk is growing faster right now (+133 stars in 30 days).

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