# Frappe Helpdesk vs Zammad

> Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.

| | Frappe Helpdesk | Zammad |
|---|---|---|
| Score | 68/100 | 70/100 ✓ |
| Rank in category | #3 of 14 in Customer Support | #1 of 9 in Helpdesk |
| GitHub stars | 3 451 | 6 046 ✓ |
| Stars, last 30 days | +61 | +99 ✓ |
| Stable releases, 12 months | 22 ✓ | 0 |
| Latest release | v1.31.0 · 14 Oct 2026 | — |
| Setup | Moderate ✓ | Advanced |
| Official Docker image | Yes | Yes |
| License | AGPL-3.0 | AGPL-3.0 |
| Main language | Vue | Ruby |

## Which one should you pick?

Zammad scores 70/100 against 68/100 for Frappe Helpdesk, so it is the safer default.

Frappe Helpdesk ships more often: 22 stable releases in the past year, against 0 for Zammad.

If you want the quickest setup, Frappe Helpdesk is easier to run; Zammad needs more configuration.

## Details

- [Frappe Helpdesk](https://selfhost.directory/project/frappe-helpdesk) (markdown: https://selfhost.directory/project/frappe-helpdesk.md)
- [Zammad](https://selfhost.directory/project/zammad) (markdown: https://selfhost.directory/project/zammad.md)

---
Source: https://selfhost.directory/compare/frappe-helpdesk-vs-zammad