# Frappe Helpdesk vs SRS

> Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.

| | Frappe Helpdesk | SRS |
|---|---|---|
| Score | 68/100 | 78/100 ✓ |
| Rank in category | #3 of 14 in Customer Support | #4 of 118 in Media Server |
| GitHub stars | 3 453 | 29 391 ✓ |
| Stars, last 30 days | +62 | +112 ✓ |
| Stable releases, 12 months | 22 ✓ | 13 |
| Latest release | v1.31.0 · 14 Oct 2026 | v7.0-a3 · 25 Oct 2026 ✓ |
| Setup | Moderate | Moderate |
| Official Docker image | Yes | Yes |
| License | AGPL-3.0 | MIT |
| Main language | Vue | C |

## Which one should you pick?

SRS scores 78/100 against 68/100 for Frappe Helpdesk, so it is the safer default.

Frappe Helpdesk ships more often: 22 stable releases in the past year, against 13 for SRS.

## Details

- [Frappe Helpdesk](https://selfhost.directory/project/frappe-helpdesk) (markdown: https://selfhost.directory/project/frappe-helpdesk.md)
- [SRS](https://selfhost.directory/project/srs) (markdown: https://selfhost.directory/project/srs.md)

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Source: https://selfhost.directory/compare/frappe-helpdesk-vs-srs