# Frappe Helpdesk vs Snipe-IT

> Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.

| | Frappe Helpdesk | Snipe-IT |
|---|---|---|
| Score | 68/100 | 77/100 ✓ |
| Rank in category | #3 of 14 in Customer Support | #1 of 15 in Asset Management |
| GitHub stars | 3 451 | 15 111 ✓ |
| Stars, last 30 days | +61 | +140 ✓ |
| Stable releases, 12 months | 22 ✓ | 17 |
| Latest release | v1.31.0 · 14 Oct 2026 | v8.8.3 · 22 Oct 2026 ✓ |
| Setup | Moderate | Moderate ✓ |
| Official Docker image | Yes | Yes |
| License | AGPL-3.0 | AGPL-3.0 |
| Main language | Vue | PHP |

## Which one should you pick?

Snipe-IT scores 77/100 against 68/100 for Frappe Helpdesk, so it is the safer default.

Frappe Helpdesk ships more often: 22 stable releases in the past year, against 17 for Snipe-IT.

Snipe-IT is growing faster right now (+140 stars in 30 days).

## Details

- [Frappe Helpdesk](https://selfhost.directory/project/frappe-helpdesk) (markdown: https://selfhost.directory/project/frappe-helpdesk.md)
- [Snipe-IT](https://selfhost.directory/project/snipe-it) (markdown: https://selfhost.directory/project/snipe-it.md)

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Source: https://selfhost.directory/compare/frappe-helpdesk-vs-snipe-it