# Frappe Helpdesk vs signoz

> Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.

| | Frappe Helpdesk | signoz |
|---|---|---|
| Score | 68/100 | 79/100 ✓ |
| Rank in category | #3 of 14 in Customer Support | #7 of 104 in Monitoring & observability |
| GitHub stars | 3 455 | 32 475 ✓ |
| Stars, last 30 days | +64 | +287 ✓ |
| Stable releases, 12 months | 23 | 39 ✓ |
| Latest release | v1.31.1 · 29 Oct 2026 | v0.148.1 · 29 Oct 2026 |
| Setup | Moderate ✓ | Moderate |
| Official Docker image | Yes | Yes |
| License | AGPL-3.0 | Other |
| Main language | Vue | Typescript |

## Which one should you pick?

signoz scores 79/100 against 68/100 for Frappe Helpdesk, so it is the safer default.

signoz ships more often: 39 stable releases in the past year, against 23 for Frappe Helpdesk.

signoz is growing faster right now (+287 stars in 30 days).

## Details

- [Frappe Helpdesk](https://selfhost.directory/project/frappe-helpdesk) (markdown: https://selfhost.directory/project/frappe-helpdesk.md)
- [signoz](https://selfhost.directory/project/signoz) (markdown: https://selfhost.directory/project/signoz.md)

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Source: https://selfhost.directory/compare/frappe-helpdesk-vs-signoz