# Frappe Helpdesk vs PrestaShop

> Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.

| | Frappe Helpdesk | PrestaShop |
|---|---|---|
| Score | 68/100 | 75/100 ✓ |
| Rank in category | #3 of 14 in Customer Support | #2 of 27 in E-commerce |
| GitHub stars | 3 453 | 9 239 ✓ |
| Stars, last 30 days | +62 ✓ | +22 |
| Stable releases, 12 months | 22 ✓ | 11 |
| Latest release | v1.31.0 · 14 Oct 2026 ✓ | 9.2.0 · 30 Sept 2026 |
| Setup | Moderate ✓ | Moderate |
| Official Docker image | Yes | Yes |
| License | AGPL-3.0 | Other |
| Main language | Vue | PHP |

## Which one should you pick?

PrestaShop scores 75/100 against 68/100 for Frappe Helpdesk, so it is the safer default.

Frappe Helpdesk ships more often: 22 stable releases in the past year, against 11 for PrestaShop.

Frappe Helpdesk is growing faster right now (+62 stars in 30 days).

## Details

- [Frappe Helpdesk](https://selfhost.directory/project/frappe-helpdesk) (markdown: https://selfhost.directory/project/frappe-helpdesk.md)
- [PrestaShop](https://selfhost.directory/project/prestashop) (markdown: https://selfhost.directory/project/prestashop.md)

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Source: https://selfhost.directory/compare/frappe-helpdesk-vs-prestashop