# Frappe Helpdesk vs Paperless-ngx

> Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.

| | Frappe Helpdesk | Paperless-ngx |
|---|---|---|
| Score | 68/100 | 86/100 ✓ |
| Rank in category | #3 of 14 in Customer Support | #3 of 46 in Document Management |
| GitHub stars | 3 453 | 47 275 ✓ |
| Stars, last 30 days | +62 | +1 284 ✓ |
| Stable releases, 12 months | 22 | 26 ✓ |
| Latest release | v1.31.0 · 14 Oct 2026 | v3.3.4 · 22 Oct 2026 ✓ |
| Setup | Moderate | Moderate ✓ |
| Official Docker image | Yes | Yes |
| License | AGPL-3.0 | GPL-3.0 |
| Main language | Vue | Python |

## Which one should you pick?

Paperless-ngx scores 86/100 against 68/100 for Frappe Helpdesk, so it is the safer default.

Paperless-ngx ships more often: 26 stable releases in the past year, against 22 for Frappe Helpdesk.

Paperless-ngx is growing faster right now (+1 284 stars in 30 days).

## Details

- [Frappe Helpdesk](https://selfhost.directory/project/frappe-helpdesk) (markdown: https://selfhost.directory/project/frappe-helpdesk.md)
- [Paperless-ngx](https://selfhost.directory/project/paperless-ngx) (markdown: https://selfhost.directory/project/paperless-ngx.md)

---
Source: https://selfhost.directory/compare/frappe-helpdesk-vs-paperless-ngx