# ethibox vs Papercups

> Two self-hosted [Zendesk alternatives](https://selfhost.directory/alternative-to/zendesk), compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.

| | ethibox | Papercups |
|---|---|---|
| Score | 48/100 | 59/100 ✓ |
| Rank in category | #7 of 20 in Application Management | #6 of 14 in Customer Support |
| GitHub stars | 260 | 6 119 ✓ |
| Stars, last 30 days | — | +5 |
| Stable releases, 12 months | 21 ✓ | 0 |
| Latest release | v2.21.0 · 27 Oct 2026 | — |
| Setup | Moderate ✓ | Moderate |
| Official Docker image | Yes | Yes |
| License | GPL-3.0 | MIT |
| Main language | JavaScript | Elixir |

## Which one should you pick?

Papercups scores 59/100 against 48/100 for ethibox, so it is the safer default.

ethibox ships more often: 21 stable releases in the past year, against 0 for Papercups.

Papercups is growing faster right now (+5 stars in 30 days).

## Details

- [ethibox](https://selfhost.directory/project/ethibox) (markdown: https://selfhost.directory/project/ethibox.md)
- [Papercups](https://selfhost.directory/project/papercups) (markdown: https://selfhost.directory/project/papercups.md)

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Source: https://selfhost.directory/compare/ethibox-vs-papercups