# erxes vs FreeScout

> Two self-hosted [Zendesk alternatives](https://selfhost.directory/alternative-to/zendesk), compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.

| | erxes | FreeScout |
|---|---|---|
| Score | 63/100 | 65/100 ✓ |
| Rank in category | #9 of 21 in CRM | #3 of 9 in Helpdesk |
| GitHub stars | 4 102 | 4 620 ✓ |
| Stars, last 30 days | +18 | +65 ✓ |
| Stable releases, 12 months | 125 ✓ | 33 |
| Latest release | 3.4.5 · 28 Oct 2026 ✓ | 1.8.248 · 17 Oct 2026 |
| Setup | Advanced | Moderate ✓ |
| Official Docker image | Yes | Yes |
| License | Other | AGPL-3.0 |
| Main language | Typescript | PHP |

## Which one should you pick?

FreeScout scores 65/100 against 63/100 for erxes, so it is the safer default.

erxes ships more often: 125 stable releases in the past year, against 33 for FreeScout.

If you want the quickest setup, FreeScout is easier to run; erxes needs more configuration.

FreeScout is growing faster right now (+65 stars in 30 days).

## Details

- [erxes](https://selfhost.directory/project/erxes) (markdown: https://selfhost.directory/project/erxes.md)
- [FreeScout](https://selfhost.directory/project/freescout) (markdown: https://selfhost.directory/project/freescout.md)

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Source: https://selfhost.directory/compare/erxes-vs-freescout