EncorevsRequest Tracker
Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.
| Encore | Request Tracker | |
|---|---|---|
| Score | 72/100 | 65/100 |
| Rank in category | #4 of 14 in Platform as a Service | #3 of 9 in Helpdesk |
| GitHub stars | 12 658 | 1 164 |
| Stars, last 30 days | +173 | +5 |
| Stable releases, 12 months | 9 | 2 |
| Latest release | v1.58.8 · 20 Oct 2026 | rt-5.0.10 · 1 Jun 2026 |
| Setup | Moderate | Advanced |
| Official Docker image | No | No |
| License | MPL-2.0 | GPL-2.0 |
| Main language | Go | Perl |
Which one should you pick?
Encore scores 72/100 against 65/100 for Request Tracker, so it is the safer default.
Encore ships more often: 9 stable releases in the past year, against 2 for Request Tracker.
If you want the quickest setup, Encore is easier to run; Request Tracker needs more configuration.
Encore is growing faster right now (+173 stars in 30 days).
Encore details →Request Tracker details →