# elasticsearch vs osTicket

> Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.

| | elasticsearch | osTicket |
|---|---|---|
| Score | 84/100 ✓ | 66/100 |
| Rank in category | #2 of 41 in Search Engines | #2 of 9 in Helpdesk |
| GitHub stars | 78 414 ✓ | 3 998 |
| Stars, last 30 days | +434 ✓ | +75 |
| Stable releases, 12 months | 32 ✓ | 4 |
| Latest release | v9.5.5 · 6 Oct 2026 ✓ | v1.18.4 · 17 Jun 2026 |
| Setup | Advanced | Moderate ✓ |
| Official Docker image | Yes ✓ | No |
| License | Other | GPL-2.0 |
| Main language | Java | PHP |

## Which one should you pick?

elasticsearch scores 84/100 against 66/100 for osTicket, so it is the safer default.

elasticsearch ships more often: 32 stable releases in the past year, against 4 for osTicket.

If you want the quickest setup, osTicket is easier to run; elasticsearch needs more configuration.

elasticsearch is growing faster right now (+434 stars in 30 days).

## Details

- [elasticsearch](https://selfhost.directory/project/elasticsearch) (markdown: https://selfhost.directory/project/elasticsearch.md)
- [osTicket](https://selfhost.directory/project/osticket) (markdown: https://selfhost.directory/project/osticket.md)

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Source: https://selfhost.directory/compare/elasticsearch-vs-osticket