elasticsearchvsosTicket
Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.
| elasticsearch | osTicket | |
|---|---|---|
| Score | 84/100 | 66/100 |
| Rank in category | #2 of 41 in Search Engines | #2 of 9 in Helpdesk |
| GitHub stars | 78 414 | 3 998 |
| Stars, last 30 days | +434 | +75 |
| Stable releases, 12 months | 32 | 4 |
| Latest release | v9.5.5 · 6 Oct 2026 | v1.18.4 · 17 Jun 2026 |
| Setup | Advanced | Moderate |
| Official Docker image | Yes | No |
| License | Other | GPL-2.0 |
| Main language | Java | PHP |
Which one should you pick?
elasticsearch scores 84/100 against 66/100 for osTicket, so it is the safer default.
elasticsearch ships more often: 32 stable releases in the past year, against 4 for osTicket.
If you want the quickest setup, osTicket is easier to run; elasticsearch needs more configuration.
elasticsearch is growing faster right now (+434 stars in 30 days).
elasticsearch details →osTicket details →
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