# drawdb vs osTicket

> Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.

| | drawdb | osTicket |
|---|---|---|
| Score | 80/100 ✓ | 66/100 |
| Rank in category | #1 of 12 in Diagramming | #2 of 9 in Helpdesk |
| GitHub stars | 40 182 ✓ | 3 998 |
| Stars, last 30 days | +484 ✓ | +75 |
| Stable releases, 12 months | 0 | 4 ✓ |
| Latest release | — | v1.18.4 · 17 Jun 2026 |
| Setup | Easy ✓ | Moderate |
| Official Docker image | Yes ✓ | No |
| License | AGPL-3.0 | GPL-2.0 |
| Main language | JavaScript | PHP |

## Which one should you pick?

drawdb scores 80/100 against 66/100 for osTicket, so it is the safer default.

osTicket ships more often: 4 stable releases in the past year, against 0 for drawdb.

If you want the quickest setup, drawdb is easier to run; osTicket needs more configuration.

drawdb is growing faster right now (+484 stars in 30 days).

## Details

- [drawdb](https://selfhost.directory/project/drawdb) (markdown: https://selfhost.directory/project/drawdb.md)
- [osTicket](https://selfhost.directory/project/osticket) (markdown: https://selfhost.directory/project/osticket.md)

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Source: https://selfhost.directory/compare/drawdb-vs-osticket