# chatwoot vs RomM

> Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.

| | chatwoot | RomM |
|---|---|---|
| Score | 84/100 ✓ | 81/100 |
| Rank in category | #1 of 14 in Customer Support | #1 of 5 in Emulation |
| GitHub stars | 38 531 ✓ | 14 147 |
| Stars, last 30 days | +1 370 ✓ | +979 |
| Stable releases, 12 months | 18 ✓ | 10 |
| Latest release | v4.19.1 · 24 Oct 2026 ✓ | 5.4.1 · 22 Oct 2026 |
| Setup | Advanced | Moderate ✓ |
| Official Docker image | Yes | Yes |
| License | Other | AGPL-3.0 |
| Main language | Ruby | Python |

## Which one should you pick?

chatwoot scores 84/100 against 81/100 for RomM, so it is the safer default.

chatwoot ships more often: 18 stable releases in the past year, against 10 for RomM.

If you want the quickest setup, RomM is easier to run; chatwoot needs more configuration.

## Details

- [chatwoot](https://selfhost.directory/project/chatwoot) (markdown: https://selfhost.directory/project/chatwoot.md)
- [RomM](https://selfhost.directory/project/romm) (markdown: https://selfhost.directory/project/romm.md)

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Source: https://selfhost.directory/compare/chatwoot-vs-romm