# chatwoot vs prometheus

> Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.

| | chatwoot | prometheus |
|---|---|---|
| Score | 84/100 | 90/100 ✓ |
| Rank in category | #1 of 14 in Customer Support | #1 of 104 in Monitoring & observability |
| GitHub stars | 38 552 | 66 848 ✓ |
| Stars, last 30 days | +1 391 ✓ | +636 |
| Stable releases, 12 months | 18 ✓ | 16 |
| Latest release | v4.19.1 · 24 Oct 2026 ✓ | v3.15.1 · 21 Oct 2026 |
| Setup | Advanced | Moderate ✓ |
| Official Docker image | Yes | Yes |
| License | Other | Apache-2.0 |
| Main language | Ruby | Go |

## Which one should you pick?

prometheus scores 90/100 against 84/100 for chatwoot, so it is the safer default.

chatwoot ships more often: 18 stable releases in the past year, against 16 for prometheus.

If you want the quickest setup, prometheus is easier to run; chatwoot needs more configuration.

chatwoot is growing faster right now (+1 391 stars in 30 days).

## Details

- [chatwoot](https://selfhost.directory/project/chatwoot) (markdown: https://selfhost.directory/project/chatwoot.md)
- [prometheus](https://selfhost.directory/project/prometheus) (markdown: https://selfhost.directory/project/prometheus.md)

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Source: https://selfhost.directory/compare/chatwoot-vs-prometheus