# chatwoot vs OTOBO

> Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.

| | chatwoot | OTOBO |
|---|---|---|
| Score | 84/100 ✓ | 54/100 |
| Rank in category | #1 of 14 in Customer Support | #5 of 9 in Helpdesk |
| GitHub stars | 38 507 ✓ | 338 |
| Stars, last 30 days | +1 385 | — |
| Stable releases, 12 months | 18 ✓ | 2 |
| Latest release | v4.19.1 · 24 Oct 2026 ✓ | rel-11_0_15 · 4 Feb 2026 |
| Setup | Advanced | Advanced ✓ |
| Official Docker image | Yes | Yes |
| License | Other | GPL-3.0 |
| Main language | Ruby | Perl |

## Which one should you pick?

chatwoot scores 84/100 against 54/100 for OTOBO, so it is the safer default.

chatwoot ships more often: 18 stable releases in the past year, against 2 for OTOBO.

chatwoot is growing faster right now (+1 385 stars in 30 days).

## Details

- [chatwoot](https://selfhost.directory/project/chatwoot) (markdown: https://selfhost.directory/project/chatwoot.md)
- [OTOBO](https://selfhost.directory/project/otobo) (markdown: https://selfhost.directory/project/otobo.md)

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Source: https://selfhost.directory/compare/chatwoot-vs-otobo