# chatwoot vs NovoSGA

> Two self-hosted [Customer Support projects](https://selfhost.directory/customer-support), compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.

| | chatwoot | NovoSGA |
|---|---|---|
| Score | 84/100 ✓ | 51/100 |
| Rank in category | #1 of 14 in Customer Support | #8 of 14 in Customer Support |
| GitHub stars | 38 501 ✓ | 281 |
| Stars, last 30 days | +1 379 | — |
| Stable releases, 12 months | 18 ✓ | 6 |
| Latest release | v4.19.1 · 24 Oct 2026 ✓ | v2.3.4 · 22 Oct 2026 |
| Setup | Advanced | Moderate ✓ |
| Official Docker image | Yes ✓ | No |
| License | Other | MIT |
| Main language | Ruby | PHP |

## Which one should you pick?

chatwoot scores 84/100 against 51/100 for NovoSGA, so it is the safer default.

chatwoot ships more often: 18 stable releases in the past year, against 6 for NovoSGA.

If you want the quickest setup, NovoSGA is easier to run; chatwoot needs more configuration.

chatwoot is growing faster right now (+1 379 stars in 30 days).

## Details

- [chatwoot](https://selfhost.directory/project/chatwoot) (markdown: https://selfhost.directory/project/chatwoot.md)
- [NovoSGA](https://selfhost.directory/project/novosga) (markdown: https://selfhost.directory/project/novosga.md)

---
Source: https://selfhost.directory/compare/chatwoot-vs-novosga