# chatwoot vs hermes-agent

> Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.

| | chatwoot | hermes-agent |
|---|---|---|
| Score | 84/100 | 89/100 ✓ |
| Rank in category | #1 of 14 in Customer Support | #1 of 120 in AI Assistant |
| GitHub stars | 38 507 | 258 061 ✓ |
| Stars, last 30 days | +1 385 | +9 638 ✓ |
| Stable releases, 12 months | 18 | 36 ✓ |
| Latest release | v4.19.1 · 24 Oct 2026 ✓ | v0.22.5 · 23 Oct 2026 |
| Setup | Advanced | Moderate ✓ |
| Official Docker image | Yes | Yes |
| License | Other | MIT |
| Main language | Ruby | Python |

## Which one should you pick?

hermes-agent scores 89/100 against 84/100 for chatwoot, so it is the safer default.

hermes-agent ships more often: 36 stable releases in the past year, against 18 for chatwoot.

If you want the quickest setup, hermes-agent is easier to run; chatwoot needs more configuration.

hermes-agent is growing faster right now (+9 638 stars in 30 days).

## Details

- [chatwoot](https://selfhost.directory/project/chatwoot) (markdown: https://selfhost.directory/project/chatwoot.md)
- [hermes-agent](https://selfhost.directory/project/hermes-agent) (markdown: https://selfhost.directory/project/hermes-agent.md)

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Source: https://selfhost.directory/compare/chatwoot-vs-hermes-agent