# chatwoot vs Frappe Helpdesk

> Two self-hosted [Customer Support projects](https://selfhost.directory/customer-support), compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.

| | chatwoot | Frappe Helpdesk |
|---|---|---|
| Score | 84/100 ✓ | 68/100 |
| Rank in category | #1 of 14 in Customer Support | #3 of 14 in Customer Support |
| GitHub stars | 38 501 ✓ | 3 451 |
| Stars, last 30 days | +1 379 ✓ | +61 |
| Stable releases, 12 months | 18 | 22 ✓ |
| Latest release | v4.19.1 · 24 Oct 2026 ✓ | v1.31.0 · 14 Oct 2026 |
| Setup | Advanced | Moderate ✓ |
| Official Docker image | Yes | Yes |
| License | Other | AGPL-3.0 |
| Main language | Ruby | Vue |

## Which one should you pick?

chatwoot scores 84/100 against 68/100 for Frappe Helpdesk, so it is the safer default.

Frappe Helpdesk ships more often: 22 stable releases in the past year, against 18 for chatwoot.

If you want the quickest setup, Frappe Helpdesk is easier to run; chatwoot needs more configuration.

chatwoot is growing faster right now (+1 379 stars in 30 days).

## Details

- [chatwoot](https://selfhost.directory/project/chatwoot) (markdown: https://selfhost.directory/project/chatwoot.md)
- [Frappe Helpdesk](https://selfhost.directory/project/frappe-helpdesk) (markdown: https://selfhost.directory/project/frappe-helpdesk.md)

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Source: https://selfhost.directory/compare/chatwoot-vs-frappe-helpdesk