# chatwoot vs element-web

> Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.

| | chatwoot | element-web |
|---|---|---|
| Score | 84/100 ✓ | 75/100 |
| Rank in category | #1 of 14 in Customer Support | #2 of 33 in Communication |
| GitHub stars | 38 507 ✓ | 13 621 |
| Stars, last 30 days | +1 385 ✓ | +119 |
| Stable releases, 12 months | 18 ✓ | 17 |
| Latest release | v4.19.1 · 24 Oct 2026 | v1.12.33 · 27 Oct 2026 ✓ |
| Setup | Advanced | Moderate ✓ |
| Official Docker image | Yes | Yes |
| License | Other | AGPL-3.0 |
| Main language | Ruby | Typescript |

## Which one should you pick?

chatwoot scores 84/100 against 75/100 for element-web, so it is the safer default.

chatwoot ships more often: 18 stable releases in the past year, against 17 for element-web.

If you want the quickest setup, element-web is easier to run; chatwoot needs more configuration.

chatwoot is growing faster right now (+1 385 stars in 30 days).

## Details

- [chatwoot](https://selfhost.directory/project/chatwoot) (markdown: https://selfhost.directory/project/chatwoot.md)
- [element-web](https://selfhost.directory/project/element-web) (markdown: https://selfhost.directory/project/element-web.md)

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Source: https://selfhost.directory/compare/chatwoot-vs-element-web