BackstagevsosTicket
Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.
| Backstage | osTicket | |
|---|---|---|
| Score | 79/100 | 66/100 |
| Rank in category | #8 of 166 in Developer Tools | #2 of 9 in Helpdesk |
| GitHub stars | 34 740 | 3 998 |
| Stars, last 30 days | +58 | +75 |
| Stable releases, 12 months | 14 | 4 |
| Latest release | v1.57.0-next.0 · 27 Oct 2026 | v1.18.4 · 17 Jun 2026 |
| Setup | Advanced | Moderate |
| Official Docker image | No | No |
| License | Apache-2.0 | GPL-2.0 |
| Main language | Typescript | PHP |
Which one should you pick?
Backstage scores 79/100 against 66/100 for osTicket, so it is the safer default.
Backstage ships more often: 14 stable releases in the past year, against 4 for osTicket.
If you want the quickest setup, osTicket is easier to run; Backstage needs more configuration.
Backstage details →osTicket details →