# Appwrite vs osTicket

> Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.

| | Appwrite | osTicket |
|---|---|---|
| Score | 84/100 ✓ | 66/100 |
| Rank in category | #1 of 15 in Backend as a Service | #2 of 9 in Helpdesk |
| GitHub stars | 57 789 ✓ | 3 997 |
| Stars, last 30 days | +328 ✓ | +74 |
| Stable releases, 12 months | 17 ✓ | 4 |
| Latest release | 1.9.10 · 24 Oct 2026 ✓ | v1.18.4 · 17 Jun 2026 |
| Setup | Moderate | Moderate ✓ |
| Official Docker image | Yes ✓ | No |
| License | BSD-3-Clause | GPL-2.0 |
| Main language | Typescript | PHP |

## Which one should you pick?

Appwrite scores 84/100 against 66/100 for osTicket, so it is the safer default.

Appwrite ships more often: 17 stable releases in the past year, against 4 for osTicket.

Appwrite is growing faster right now (+328 stars in 30 days).

## Details

- [Appwrite](https://selfhost.directory/project/appwrite) (markdown: https://selfhost.directory/project/appwrite.md)
- [osTicket](https://selfhost.directory/project/osticket) (markdown: https://selfhost.directory/project/osticket.md)

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Source: https://selfhost.directory/compare/appwrite-vs-osticket