# apisix vs osTicket

> Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.

| | apisix | osTicket |
|---|---|---|
| Score | 78/100 ✓ | 66/100 |
| Rank in category | #2 of 39 in API Gateway | #2 of 9 in Helpdesk |
| GitHub stars | 17 267 ✓ | 3 998 |
| Stars, last 30 days | +102 ✓ | +75 |
| Stable releases, 12 months | 5 ✓ | 4 |
| Latest release | 3.19.0 · 28 Sept 2026 ✓ | v1.18.4 · 17 Jun 2026 |
| Setup | Moderate | Moderate ✓ |
| Official Docker image | Yes ✓ | No |
| License | Apache-2.0 | GPL-2.0 |
| Main language | Lua | PHP |

## Which one should you pick?

apisix scores 78/100 against 66/100 for osTicket, so it is the safer default.

apisix ships more often: 5 stable releases in the past year, against 4 for osTicket.

## Details

- [apisix](https://selfhost.directory/project/apisix) (markdown: https://selfhost.directory/project/apisix.md)
- [osTicket](https://selfhost.directory/project/osticket) (markdown: https://selfhost.directory/project/osticket.md)

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Source: https://selfhost.directory/compare/apisix-vs-osticket