# Answer vs osTicket

> Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.

| | Answer | osTicket |
|---|---|---|
| Score | 71/100 ✓ | 66/100 |
| Rank in category | #5 of 69 in Social Networks & Forums | #2 of 9 in Helpdesk |
| GitHub stars | 15 702 ✓ | 3 995 |
| Stars, last 30 days | +21 | +72 ✓ |
| Stable releases, 12 months | 6 ✓ | 4 |
| Latest release | v2.0.3 · 22 Sept 2026 ✓ | v1.18.4 · 17 Jun 2026 |
| Setup | Easy ✓ | Moderate |
| Official Docker image | Yes ✓ | No |
| License | Apache-2.0 | GPL-2.0 |
| Main language | Go | PHP |

## Which one should you pick?

Answer scores 71/100 against 66/100 for osTicket, so it is the safer default.

Answer ships more often: 6 stable releases in the past year, against 4 for osTicket.

If you want the quickest setup, Answer is easier to run; osTicket needs more configuration.

osTicket is growing faster right now (+72 stars in 30 days).

## Details

- [Answer](https://selfhost.directory/project/answer) (markdown: https://selfhost.directory/project/answer.md)
- [osTicket](https://selfhost.directory/project/osticket) (markdown: https://selfhost.directory/project/osticket.md)

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Source: https://selfhost.directory/compare/answer-vs-osticket